• Direct oversight by a senior Healthcare Business Consultant

• Dedicated billing specialists (FTE support)

• Phone & email access to your billing team

• Monthly performance review call

• Review of current EHR and workflow model

• Recommendations to improve charge capture, documentation flow, and payer response times

• Collaboration with front office staff to strengthen intake and eligibility processes

• Eligibility verification via payer portals

• Verification through Availity

• Secondary review where needed to prevent avoidable denials

• Optimization of ICD-10 and CPT selection

• Compliance-focused documentation guidance

• Optional full-service coding available

• 3-Day Claim Submission SLA

• Clearinghouse Management

• Payment posting (ERA and manual EOB)

• Insurance follow-up and denial management

• Claim corrections and appeals

• Direct payer outreach when necessary

Monthly reporting on:

• Claim status

• A/R aging

• Denial trends

• Revenue Targets

• Strategic recommendations for improvement